Our experience in this industry has been built from that of a tiny operation, brick by brick, on learnings big and small. This keeps us close to our customer always, in understanding the most basic of requirements.
We place customer satisfaction at the core of our business. Our aim is to provide our customers with customized, world-class cuisine delivered with a high quality of service.
We will customize menus that will suit industries. Menus are also provided for client events, conferences, client visits and parties.
We are completely Indian in the way we think and serve our customers, within a corporate framework. Fusion has SOPs and systems in place for ease of perations, but is adaptable to people and situations to optimise client-specific delivery.
Legal and HR statutory compliance is the backbone of all our policies and operations. More details here.
With almost two decades of experience in the region, our command, and control setup ensures clear communication and logistics, to instantly deliver materials, to make food, with very strong safety audits, at the various client locations.
Our top management are available for clients 24 x 7, ensuring that problem-solving is simple and without hierarchy.
Our Customers are Always First. Our priority and focus has always remained this, ensuring minimum client attrition.
Respect for Diversity is a core value for Fusion Foods. We believe that our employees are at the heart of our organisation, and there is no discrimination in our workplace or processes. Employees are expected to own this value of non-discrimination, treating each other with dignity and respect. Take a look at our Equal Employment Opportunity (EEO) Statement here.
For clients who want that something more, we have options to add on health and diet menus, as per their requirements.
Our material sourcing is localised, not just ensuring freshness of produce, but also that we patronise local vendors. Also, our menus are balanced ensuring that clients eat healthy.
Our robust HR, through its various initiatives, ensures that employee-engagement remains its focus
Health check-ups, workshops and awareness programmes ensure that our employees are healthy and maintain hygiene practices.